Shipping & Returns
Shipping Policy
At YensHerb.com, we strive to provide the best shipping experience for our customers. We carefully package and ship our traditional Chinese herbs to ensure they arrive in excellent condition. Our shipping costs are transparent, and we aim to deliver your order in a timely manner to maintain your satisfaction.
We value your trust and loyalty, and our shipping policy is designed to reflect that. If you have any questions about our shipping methods or packaging, please feel free to reach out to our customer service team.
Return & Exchange Policy
Customer satisfaction is our priority at YensHerb.com. If you are not completely satisfied with your purchase, we offer a straightforward return or exchange policy. We want you to feel confident and reassured when shopping with us, knowing that you can easily request a refund or exchange if needed.
Our goal is to build trust and ensure that you have a positive experience with our traditional Chinese herbs. If you have any questions or need further assistance regarding our return and exchange policy, please don't hesitate to contact us.